Privacy & Security

999cv Privacy Policy

Your personal information matters to us. Everything about how your data is collected, used, and protected at 999cv is explained here, transparently.

Last Updated: January 1, 2026
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How we protect your data

A quick overview of the key pillars of the 999cv Privacy Policy.

SSL encryption protection

All your data is protected with 256-bit SSL encryption. Every piece of information travels through encrypted channels from your browser to our servers, making it completely unreadable to third parties.

Your Data Is Never Sold

999cv never sells your personal information to third parties. Your name, contact number, or transaction history will never reach advertisers or data brokers.

Secure Data Storage

999cv servers are hosted in internationally certified data centers with 24/7 security monitoring. Your data is protected across multiple layers, including regular backups.

Limited Access Policy

Only authorized personnel can access sensitive information. Every access is logged and regularly audited — ensuring no one views your data without a valid reason.

GDPR-compliant processing

999cv complies with international privacy regulations. You always have the right to request deletion, correction, or access to any of your personal data.

Rapid Breach Notification

In the event of a data security incident, 999cv will notify you within the legally required timeframe and take swift action to resolve the issue.

Table of Contents
  1. Introduction
  2. Data Collection
  3. Use of Information
  4. Data Sharing
  5. Cookie Policy
  6. Data Retention
  7. Your rights
  8. Minor Protection
  9. Policy Updates
  10. Contact

1 Introduction

Welcome to the 999cv Privacy Policy. This policy explains what information we collect when you use the 999cv website or app, why we collect it, and how it is used. We believe transparency is the foundation of trust — which is why this 999cv Privacy Policy is written in plain, straightforward language so you can understand every aspect clearly.

999cv is an internationally licensed online gaming platform serving players in Bangladesh. By using our services, you are considered to have accepted the terms of this Privacy Policy. If you have any questions, feel free to reach out to our support team.

In summary: Your data is safe. We only collect what is necessary to provide our services and we never sell it.

2 What information we collect

Under the 999cv Privacy Policy, we collect two types of information — what you provide directly, and what is collected automatically.

What you provide directly:

  • Name, date of birth, gender — collected at registration.
  • Email address and mobile number — for account communications.
  • Home address — collected for KYC verification.
  • A copy of your national ID or passport — required for identity verification.
  • Payment method details (bKash/Nagad/Rocket number) — collected to process transactions.

Automatically Collected Data:

  • IP address and device information — for security purposes.
  • Browser type and operating system.
  • Time spent on the site and pages visited — used to improve our services.
  • Gaming history and transaction records.
  • Data collected through cookies and tracking technologies.

Please Note: We never store your password, full payment card number, or complete bank account details.

3 How your data is used

Under the 999cv Privacy Policy, collected data is used only for specific purposes. Full details are provided in the table below:

Type of Data Purpose of Use Legal basis
Name & Identity Account creation, KYC verification Compliance
Contact Information Notifications, Support & Promotions Legitimate Interest
Payment Information Deposit & Withdrawal Processing Compliance
Gaming history Responsible Gaming & Dispute Resolution Legal obligation
Device & IP Fraud Prevention & Security Legitimate Interest
Cookie data Service Improvement & Personalization Consent

999cv never sells your data to advertisers or uses it for unrelated purposes. Every use has a specific reason, and each one is outlined in this 999cv Privacy Policy.

4 When Information Is Shared

Your data is generally not shared at 999cv. However, in certain situations, limited information may need to be shared with third parties:

  • Payment Provider: With payment service providers such as bKash, Nagad, and Rocket — solely to complete transactions.
  • KYC partner: With regulated third parties for identity verification — only the minimum necessary data is shared.
  • Law enforcement agencies: In the event of a court order or legal obligation — only the specified data.
  • Game provider: For game operation — game-related data only, not personal identity.
  • Anti-fraud service: For fraud prevention and anti-money laundering purposes — anonymized data only.

Guarantee: Even in the above cases, 999cv shares only the minimum necessary information. All third parties are bound by international data privacy agreements.

5 Cookie Policy

The 999cv website and app use cookies and similar technologies. Cookies are small text files stored on your device that help enhance your browsing experience.

We use the following types of cookies:

  • Essential cookies: Login session data and security tokens — the site cannot function without these.
  • Performance Cookies: Page load times and error tracking — used to improve our service.
  • Functional Cookies: To remember your language preferences and game settings.
  • Analytics cookies: To understand which features are used most — on an anonymous basis.

Your controls: You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

6 How Long Information Is Retained

Under the 999cv Privacy Policy, your data is never retained longer than necessary. Retention periods vary depending on the type of information:

  • Account information: For the duration of account activity and 5 years after closure (legal obligation).
  • Transaction Records: 7 years — in compliance with financial regulations.
  • KYC documents: 5 years after account closure.
  • Gaming Log: 3 years — for dispute resolution purposes.
  • Cookie data: 30 days to 2 years — depending on the type of cookie.
  • Support Conversations: 2 years.

After the retention period, data is securely deleted or anonymized. Some data may need to be kept longer due to legal or regulatory obligations — you will be informed in such cases.

7 Your data rights

The 999cv Privacy Policy gives you full control over your personal data. You have the following rights:

Right to Access Information

You can request to view the data we hold about you at any time.

Right to Rectification

You may request that inaccurate or outdated information be updated.

Right to Erasure

Your data will be deleted once there is no longer a legal obligation to retain it.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

You can export your data in a standard, portable format.

Right to Object to Processing

You may opt out of marketing or profiling at any time.

To exercise any of these rights, contact our support team. We typically respond within 30 days.

8 Protection of Minors

999cv strictly prohibits account registration for anyone under 18. We take minor protection seriously:

  • Age is verified at the time of registration.
  • Where there is doubt, age is verified through KYC documentation.
  • Any account found to belong to a minor will be closed immediately.
  • We do not knowingly collect any information from minors.

For parents: If your child has accidentally created an account, contact 999cv Support immediately. We will close the account promptly and refund any deposited funds.

9 Policy Updates

The 999cv Privacy Policy may be updated from time to time. When changes are made:

  • The "Last Updated" date at the top of this page will be revised.
  • Significant changes will be communicated via registered email or SMS.
  • You may be asked to confirm acceptance of the updated policy upon your next login.

Continued use of the platform after any changes will be considered acceptance of the updated 999cv Privacy Policy. We recommend checking this page regularly.

10 Contact

For any questions, requests, or complaints regarding this 999cv Privacy Policy, please get in touch with us:

  • Live Chat: Available 7 days a week, 24 hours a day.
  • Email: [email protected]
  • Response Time: Typically within 24–48 hours.

Data Protection Officer: For serious privacy concerns, contact our Data Protection Team directly. We take every concern seriously and work to resolve issues within the designated timeframe.

Safe & Trusted Platform

Join 999cv today

Your data is completely secure. We stand by our Privacy Policy and are with you every step of the way.

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